Items are eligible for return within 30 days of delivery. To qualify, the item must be unused, uninstalled, and in the same condition as it was received. The airbag must be in its original packaging with all included components and documentation. Minor cosmetic wear is expected on used OEM parts and is not grounds for return. Items that have been installed, deployed, tampered with, or modified are not eligible for return.

Certain items cannot be returned, including airbags that have been installed or connected to a vehicle's SRS system, items returned without original packaging, items damaged due to customer mishandling, and any product that has been modified or altered in any way.

To start a return, contact our support team via email at support@airbagdepot.com with your order number and reason for the return. Return authorization is required before sending anything back. Do not ship any item back without first receiving return authorization from our team. Unauthorized returns may be refused or delayed.

If your return is the result of our error, such as an incorrect item shipped, or an item that arrived damaged, Airbag Depot covers return shipping with a prepaid label at no cost to you. If you ordered the wrong part or changed your mind, you are responsible for return shipping costs. In that case we recommend a trackable, insured shipping method, as we cannot be responsible for items lost or damaged in return transit. Original shipping charges are non-refundable.

Once we receive your return, our team will inspect the item to confirm it meets our return conditions. If approved, a refund will be processed to your original payment method within 1-3 business days. You will receive an email confirmation once the refund has been issued. Please note that your bank or payment provider may take additional time to reflect the refund in your account.

We accept exchanges within 30 days of delivery. Contact our support team with your order number to get started, and we'll verify fitment on the replacement before anything ships. If the part you need isn't in stock, we'll source it for you or issue a full refund. Exchanged parts must be uninstalled and in original packaging.

Orders may be canceled only if they have not yet been shipped. Once an order is dispatched, it cannot be canceled, but a return may be opened once the item is delivered. To request a cancellation, contact us as soon as possible with your order number.

If you receive an item that is damaged during shipping or does not match the listing description, contact us within 48 hours of delivery with photos of the item and packaging. We will work with you to arrange a replacement or full refund at no additional cost to you.

Airbag Depot does not charge restocking fees. Returns that meet all eligibility requirements are refunded in full to your original payment method, with no deductions.

Need to Start a Return?

Reach out to our support team and we'll walk you through the process.